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The University service for all student queries and support


ASK@WLV can help you with: 

  • Accessing wellbeing support services
  • Submitting your assignments and applying for an extension
  • Module registration, enrolment and timetabling
  • Taking a leave of absence or transferring to a different course
  • Official letters and study transcripts
  • Advice on progression and academic regulations


ASK@WLV brings together all our key support services in one easily accessible place. Whether you log your question online, over the phone or in person, our friendly and knowledgeable staff will be on hand to respond quickly and professionally.  


You can contact them online via your e:Vision account by raising helpdesk enquiry, using the link to ASK@WLV 

Call into the ASK@WLV office on campus:

City Campus: Ambika Paul Building, next to the Harrison Library

Walsall Campus: In the Performance Hub

Telford Campus: In the Darby Building

Telephone the ASK@WLV Team on 01902 518 518




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