Make an Enquiry

Please provide as much information as possible below.

Your enquiry will be passed to a member of our Advice team who aims to respond to you within 3 - 5 working days 

*Please note: We are unable to respond to queries from email addresses outside of the domain. Please provide your student email address so that we can get back to you.

If for any reason you do not have a WLV email address, please use one of our other platforms to contact us: livechat, triage drop in 10-1 every Wednesday commencing from 18th November 2020, or telephone: 01902 322038


We will use the information provided by you through this form, and during any subsequent consultations with our advice team, in the following ways:

  • To create a case record of your individual circumstances and any advice issued.
  • Cross reference information from the University (with your consent) in order to tailor our advice and guidance to your individual needs.
  • To produce anonymised statistical reports on service use to improve the service and your University experience.

Your information will not be shared with anyone (including the University) without your permission.

ARC will hold your details in accordance with our Privacy Policy and may contact you by email with information with legitimate interest to your studies.