Make an Enquiry

Unfortunately, due to unforeseen circumstances we are currently only able to deal with Pandemic Support Applications as we are operating a limited service. We will only be able to carry out assessments during the hours of 9am - 12pm.

We will be offering information and signposting to recommended services.

For any course related queries such as enrolment or progression, Academic Misconduct and Appeals please log a Helpdesk query through your evision account.

For a Finance related issue contact the University Finance Department at incomesection@wlv.ac.uk

To contact your faculty directly for advice see the following:
- Faculty of Art, Business and Social Science FABSS@wlv.ac.uk
- Faculty of Education, Health and Wellbeing FEHW@wlv.ac.uk
- Faculty of Science and Engineering FSEStudentServices@wlv.ac.uk

We apologise for any inconvenience caused.

Please provide as much information as possible below.

Your enquiry will be passed to a member of our Advice team who aims to respond to you within 3 - 5 working days 

 

We will use the information provided by you through this form, and during any subsequent consultations with our advice team, in the following ways:

  • To create a case record of your individual circumstances and any advice issued.
  • Cross reference information from the University (with your consent) in order to tailor our advice and guidance to your individual needs.
  • To produce anonymised statistical reports on service use to improve the service and your University experience.

Your information will not be shared with anyone (including the University) without your permission.

ARC will hold your details in accordance with our Privacy Policy and may contact you by email with information with legitimate interest to your studies.